AnswerNeo ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (answerneo.com) or use our AI phone assistant services.
We may collect the following types of information:
We use collected information to: respond to your inquiries and contact form submissions, provide and improve our AI phone assistant services, send transactional emails related to your requests, and monitor and maintain the security of our website and services.
We do not sell, trade, or rent your personal information to third parties. We may share information with: our hosting provider (for website operation), email service providers (for transactional communications), and as required by law or to protect our legal rights.
When our AI phone assistant handles calls on behalf of business clients, call data is processed and transmitted to the client who subscribes to our service. We act as a data processor on behalf of our business clients, who are the data controllers for their customers' information.
We implement reasonable security measures including SSL encryption, secure email transmission, and access controls to protect your information. However, no method of electronic transmission or storage is 100% secure.
Our website uses minimal cookies necessary for basic site functionality. We do not use advertising cookies or third-party tracking pixels.
You may request access to, correction of, or deletion of your personal information by contacting us at [email protected]. We will respond to requests within 30 days.
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
If you have questions about this Privacy Policy, contact us at:
Email: [email protected]
Website: answerneo.com